Salesforce Business Analyst

Engagement Type: Implementation

Description: My client is looking for a Salesforce Business Analyst with experience in Sales and Service Cloud, who has good techno-functional knowledge.

Minimum Years Experience: 8 Years

5 Key Skills Required:

– Functional and technical knowledge in Sales Cloud and Service Cloud.
– Experience of end to end project implementation.
– Good knowledge of Triggers, Batches and Controllers.
– Be able to monitor and analyze site metrics, system performance, and user activity.
– Utilise and champion agile techniques to deliver on competing requirements.

5 Areas of Responsibility:

– Supervise and advise on all system enhancements.
– Consult and liaise with stakeholders to gather and confirm business requirements.
– Analyse and consolidate information to develop solutions to ensure business requirements are achieved.
– Facilitate testing of new Salesforce functionality roll-outs.
– Strong problem solver with the ability to analyse cause and affect relationships.

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